Support
Get help from the people who know your setup.
Sign in for support (opens in a new tab)Three routes, depending on where you are. Existing customers go through the product so the request reaches the right team. Everyone else can learn, or talk to us.
Where do you want to go
Get product support
Existing customersLearn with Hops Academy
Training and learningTalk to our team
New to Hops
Courses that teach the why behind the how.
Designed for everyone in the industry, not just Hops users. From theory to practical skill, so a team understands the process rather than only the buttons.
Why we built it
"Managers are expected to run stock takes and variance analysis without proper training. Hops Academy exists to close that gap."
Robbie Francis
Co-founder, Hops. Spent years building point of sale systems before turning to hospitality.
What it gives you
Free, with no catch, for customers and non-customers alike.
An active operator community, with a forum and live chat.
Unaccredited certifications, recognised by those working in the industry.
Available on iPhone and Android, so studying travels with the team.
Still not sure which route you need?
Tell us about your operation, the systems you already use and what you need to improve. We will point you at the right thing, whether that is a demo, the Academy or the support team.