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Hops Academy
Log-in to our learning space Hops Academy to understand how to run key process across Hops products.
Start LearningFAQs
Our FAQs cover all you need to know when it comes to learning more about Hops, and finding out how to get started.
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Submit a support ticket when logged into Hops to get connected to your local support agent.
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More than a product – an education.
Hops Academy doesn't just show you how to use our tools, it helps you understand why those processes matter.
We combine system walkthroughs with real-world hospitality theory, so your team isn't just ticking boxes, they're becoming confident, capable operators.
And because better understanding leads to better hospitality, we've made Hops Academy completely free — for everyone. Whether you're a Hops customer or not, you're welcome to learn, grow, and engage.
Start Learning Today
FAQs
Hops Academy is free and open to anyone in hospitality, not just our customers. We believe in supporting the industry as a whole through better education.
No. Hops Academy is a separate platform. Just click "Start Learning Today" and create a free account to begin.
Yes. Alongside product training, we explain the why behind key workflows like stock control, ordering, and reconciliation, giving your team deeper understanding, not just system knowledge.
Hops Academy is fully self-paced, with video lessons and walkthroughs you can access any time. For those who want extra support, we also offer onboarding sessions and partner training.
Absolutely. Hops Academy is designed to be mobile-friendly, ideal for teams learning on the go.
This support route is for existing Hops customers. If you're new to Hops and looking to get started, request a demo instead →
Submit a Support Ticket
We work with resellers and partners worldwide. Logging your ticket through the Hops system routes it directly to your local support agent — so you get faster, more targeted help.
Log in to Hops
Head to app.hopshq.com and sign in with your account credentials.
Click Support
Find the Support button inside the Hops platform — it's available from every screen.
Submit your ticket
Describe your issue and our team will be in touch. Your ticket goes straight to the agent who knows your setup.