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Operator POV16 January 2026

Founder POV: The final instalment in our series: Why the f*** are chefs still using spreadsheets!?

The final instalment in our series: Why the f*** are chefs still using spreadsheets!?

Robbie Francis

Founder, Hops

Founder POV: The final instalment in our series: Why the f*** are chefs still using spreadsheets!?

This article is adapted from a LinkedIn post by Robbie Francis, Founder of Hops.

The final instalment in our series: Why the f*** are chefs still using spreadsheets!?

Comfortable….cheap….a necessary evil for fragmented tech stacks….

And finally, because until now, control in hospitality was always reactive.

10 years ago, everyone got their P&L a month late → Any issues with costs, pricing or stock had already snowballed → Leaving operators in constant firefighting mode

Now, our clients get their actual cost of goods, sales + labour daily → Thanks to the integration of previously siloed systems → And no longer waiting for paper invoices to trickle in

The impact of real-time insight is totally undeniable:

  • Operators can spot issues + make adjustments the same day……..
  • …..rather than a month later, when the damage is already done
  • Unexplained variances that plague EoM reporting becomes smaller

And for most of our clients, that's within a percent or even less.

Most chefs still using spreadsheets are trapped in a reactive, time-warp of month-late P&Ls and relentless firefighting.

But with the rise of connected, AI-driven hospitality tech, real-time visibility of operations is finally becoming a reality.

No more spreadsheet hell. → Just the usual chaos of hospitality!!!!


About Robbie Francis
Robbie Francis is the Founder of Hops. He has spent years building and implementing hospitality technology with operators, focused on simplifying back-of-house operations across inventory and finance.

Follow Robbie on LinkedIn: linkedin.com/in/robbiefrancis

View the original LinkedIn post: The final instalment in our series: Why the f*** are chefs still using spreadsheets!?

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founder perspectiveoperator-povhospitality operationsmarginsback of houseinventory

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