Founder POV: The vision for Hops Academy is to become an industry-recognised credential.

This article is adapted from a LinkedIn post by Robbie Francis, Founder of Hops.

The vision for Hops Academy is to become an industry-recognised credential.

A signal that whoever holds it understands how to run a resilient, profitable operation: no matter what software they use.

The sheer chaos of hospitality is no secret.

Teams are brilliant, but often learning live on shift - slap bang in the middle of service.

The reality that most suppliers fail to realise is that software alone isn’t enough.

The real unlock is people.

Since most great operators and rising stars haven’t had formal training in the fundamentals.............

We built Hops Academy to solve that problem: a gold-standard education program for hospitality, built by operators, for operators.

Not theory for theory’s sake, but battle-tested, shift-proof training that helps teams:

• Make smarter decisions in real time (not just at month-end)
• Protect margin without killing guest experience
• Turn inventory, cash flow & team capability into an engine of growth

If we can professionalise and up-skill the workforce at scale, we lift the whole industry: operators, teams AND guests.

I’m excited about this because it’s far more than a product launch, it’s a commitment we’ve made to the people who make hospitality work.

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About Robbie Francis
Robbie Francis is the Founder of Hops. He has spent years building and implementing hospitality technology with operators, focused on simplifying back-of-house operations across inventory and finance.

Follow Robbie on LinkedIn: linkedin.com/in/robbiefrancis

View the original LinkedIn post: The vision for Hops Academy is to become an industry-recognised credential.